We offer a 7-day replacement policy, which means you have 7 days from the date of delivery to request a replacement — only if the product received is damaged, defective, or incorrect.
⚠️ Important:
An unboxing video is mandatory to process any replacement request.
Requests without an unboxing video will be considered invalid.
Replacement is applicable only for damaged, defective, or incorrect products.
You may choose a different product as a replacement:
If the new product value is higher, you need to pay the difference.
If the value is lower, the balance will be issued as a gift card.
To be eligible:
The item must be unused and in original condition
Product must have original tags intact
Item must be in original packaging
Proof of purchase is required
To initiate a request, contact us at:
Please share:
Clear images/videos of the issue
Unboxing video (mandatory)
Once verified, our team will process the replacement.
If your request is approved:
We will share return instructions
A return shipping label may be provided (if applicable)
❌ Items sent without prior approval will not be accepted.
Mahavir Home Appliances
No. 4, Ashtmangal
2nd Cross Road, Saurashtrapet
Chickpet, Bengaluru, Karnataka – 560053
India
If an order is rejected or cancelled after dispatch,
the customer will bear logistics charges.
Customers must inspect the order at delivery.
Any issue must be reported within 48 hours.
We do not accept returns for:
Perishable goods (food, flowers, plants)
Custom or personalized products
Personal care items
Hazardous materials
We do not offer refunds unless required under specific circumstances (e.g., replacement unavailable).
If approved, refunds will be processed within 10 business days to the original payment method.
Orders can be cancelled only before dispatch
Refunds for cancelled orders are processed within 4–7 working days
Once shipped, orders cannot be cancelled
🚫 We do not offer returns
✅ We only provide replacements for damaged, defective, or incorrect products